Clearance delay
Clearance delay means the shipment is still in Customs
Customs and clearance delays occur for a variety of
reasons; the
following are some examples:
- Missing documentation
- Incomplete, missing, or inaccurate information on documentation
- Additional documentation needed by regulatory agencies
- Processing required by additional regulatory agencies
- Missing piece(s) of multiple-piece shipment
If your package status is 'Clearance delay':
-
If additional information or action is required,
RK may attempt to
contact the party most likely able to provide the information or take action - If no response is received within the given timeframe, RK may escalate the request to a higher authority or alternative contact.
Reasons behind clearance delay
- Operational delay
- weather delay
- Security Concerns